Privacy Policy

What We Collect

Registration data: Full name, email address, telephone number, city, and province.

Activity data: Search queries, filters, map areas, listings viewed, favourites, notes, saved searches, and shares.

Technical data: IP address, user agent, timestamps, session identifiers.

Compliance data: Terms of Use acceptance records (version, timestamp, IP).

Why We Collect It

• To verify your eligibility to register and maintain our REALTOR®/consumer relationship;
• To operate, secure, and monitor our MLS® VOW (Virtual Office Website), including the compliance audit trail required by the real estate boards;
• To communicate with you about listings, saved searches, and your real estate goals;
• To comply with our obligations to the Greater Vancouver REALTORS® and Fraser Valley Real Estate Board;
• To comply with applicable law.

We do not sell your personal information. We do not share it with third-party marketers. We do not feed it to any AI system.

Who We Share It With

• Service providers: Supabase (hosting, ca-central-1 region, Canada), Resend (email), Repliers (MLS® data provider) — each under confidentiality and data-protection terms;
• The real estate boards (Greater Vancouver REALTORS®, Fraser Valley Real Estate Board, Chilliwack and District Real Estate Board, BC Northern Real Estate Board) — on request, as required by the VOW Database Access Agreement;
• Law enforcement or regulators, if legally required to disclose.

Where Your Information Is Stored

Primary storage is with Supabase in the ca-central-1 region (AWS Montreal, Canada). Supporting providers may process limited information outside Canada:

• Vercel — serves static assets from US edge locations; no personal information stored.
• Resend — processes recipient email addresses in the United States to deliver transactional email.

By using this site, you consent to your information being stored and processed by these providers for the purposes described above.

Your Rights Under PIPA

You have the right to:

• Access the personal information we hold about you;
• Request correction of any inaccurate or incomplete information — we will act within five (5) business days;
• Withdraw your consent to our continued use of your personal information (this may mean we can no longer provide the VOW to you);
• Request deletion of your personal information, subject to our record-keeping obligations to the real estate boards;
• Complain to our Privacy Officer, and if unsatisfied, to the Office of the Information and Privacy Commissioner for British Columbia.

Data Retention

• Registrant profile — retained while your account is active + 180 days after password expiry (per GVR Rule 9.09).
• Audit trail (searches, views, favourites, etc.) — retained for seven (7) years by default (BC Limitation Act).
• Terms acceptance records — retained indefinitely as proof of consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted storage, access controls, and audit logging. All MLS® data flows through a Supabase edge function proxy that enforces authentication, rate limiting, and field-level access control.

VOW-Specific Privacy Practices

For detailed privacy practices specific to the MLS® VOW search experience, including comprehensive data handling, AI prohibitions, and board-specific compliance, please refer to the Registrant Terms of Use (Section 7).

Contact

Privacy Officer: Bronson Job Personal Real Estate Corporation
Email: privacy@bronsonjob.com
Royal LePage Ben Gauer & Associates
#6B 9965 152 Street
Surrey, BC V3R 4G5

We will confirm receipt within two (2) business days and complete our response within thirty (30) days. Correction requests will be acted on within five (5) business days.